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SHIPPING AND REFUND POLICY
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
DOMESTIC SHIPPING RATES AND ESTIMATES
| Shipping option | Estimated delivery time | Price |
| Karachi Delivery | Same day or next day delivery time | RS 150/- |
| Other Cities | 3 to 5 business days | RS 150/- |
| International Delivery | 25 to 40 business days | $100 |
LOCAL DELIVERY
Rs 150/- Charges is available for orders in Pakistan.
Deliveries are made from 10am – 6 pm on Monday to Saturday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
IN-STORE PICKUP
You can skip the shipping with free local pickup at our given store address. your order will be prepared and ready for pick up within 12-15 hours . We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 2pm to 9pm on Monday to Saturday. Please have your order confirmation email with you when you come.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.
REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.